Talent spotlight

Are you struggling to find great people? A recent study conducted by EY survey on talent trends in Sub Sahara found that 70% of African firms are recruiting, yet many report that they are taking longer to fill vacancies. They are also experiencing higher staff turnover. Click here for the survey

We hear about the ‘Talent’ problem regularly from our business clients. So we decided to pilot a new service, that aims to leverage AMI’s database of skilled and talented individuals, to help our business clients find great people.

AMI Talent will provide business clients with pre-qualified shortlists of candidates for job vacancies in middle management or entry level positions, against criteria determined by the company. We will provide a rich dataset on the candidates experience, qualifications, and critically, their performance on our courses and against our peer-reviewed competency analysis questionnaires. You’ll find great people in 4 easy steps:

Continue reading “Talent spotlight”

People Management: How to create a great team!

People Management: Create a Great Team

Would you agree that teamwork is extremely important for the success of a company? In a team, people can work together and accomplish much more than they could by themselves. This concept of synergy is how many great companies achieve success and thrive.

Why is this important to build a great team?

 As a manager, it is your job to chart the company’s vision so that you can lead your team in the right direction as well as ensuring that your team understands the vision of the company, are fully engaged in it and are working effectively together in order to help you to realize that vision.

Without a strong and clear vision and lead from you, the manager, you will struggle to plan, engage and manage your team towards a shared future.

 

Here are the 8 critical steps to build a productive team: Continue reading “People Management: How to create a great team!”

KAPS Ltd sharpens Customer Focus through Learning Academy

KAPS3

Want to drive customer focus in your company? Start with your own people. KAPS Ltd is using an innovative blended learning programme to train 200 people as part of a company-wide turnaround to drive customer-centricity.

The Kenya Airports Parking Services (KAPS) has dominated its market for years. But with increased competition from new market entrants, it is under pressure to improve customer service. It wasn’t enough to train frontline staff in standard customer service techniques. KAPS wanted to build a company-wide culture of accountability and customer-focus, starting from the MD at the top, to the lowliest car-park cashier. But how could it train 200 people while sticking to a reasonable training budget? And how would they know if the training made any difference anyway?

AMI has been working with KAPS to design a blended learning programme for the entire company that combines engaging online content with interactive workshops and ongoing application on the job, all backed up by regular data and reports. Instead of attending a one-off workshop, each KAPS employee joins a year-long programme as part of the KAPS academy that helps them learn core principles, apply them on the job, and seek feedback from their boss and peers on how they are performing. Employees can learn anywhere, anytime, even on a mobile phone, and they are encouraged to immediately practice what they learn in their daily work. The system generates regular reports so that KAPS managers can see if staff are actually applying what they learn, and impacting the company. Continue reading “KAPS Ltd sharpens Customer Focus through Learning Academy”

About AMI

The African Management Initiative (AMI) helps businesses across Africa build motivated, productive and effective workforces through our unique learning and development platform, delivered via web, mobile and in-person workshops. AMI has partnered with Africa’s most prestigious business schools to develop world-class content. In Kenya, we have worked with Strathmore Business School, in South Africa with … Continue reading About AMI

About Us

The African Management Initiative (AMI) helps businesses across Africa build motivated, productive and effective workforces through our unique learning and development platform, delivered via web, mobile and in-person workshops.

AMI has developed over 35 practical business modules and a library of over 800 searchable tools with Africa’s leading business schools, available online anytime, anywhere, via Africa’s first online social learning platform.

Our world-class content is combined with online coaching, development and networking tools to ensure that employees apply what they learn on the job and hold each other accountable to the highest standards of performance and responsibility. All at a price your organisation can afford.

AMI is a social enterprise with a vision for an Africa transformed by 1 million effective and responsible managers. Our mission is to empower African managers and organisations through practical, accessible and locally relevant learning and development tool.

We have already reached over 10,000 African managers and entrepreneurs from over African 25 countries through our highly scalable and innovative model. We are expanding rapidly, signing up new clients every day and working with leading companies and organisations in Kenya and beyond. Continue reading “About Us”

Learning and development round-up

In this section, we’ll spotlight trends in learning and development globally. This article is from Trainingmag.com, and covers 5 key trends:

  • Going Mobile
  • Understanding social learning
  • Adaptive learning
  • Aligning with business objectives
  • Measuring effectiveness

Although learning is one of the most mature areas of talent management, it is also one of the most innovative. With recent technology advancements and the rapid adoption of social collaboration, learning and development has come a long way. Yet making a decision to improve a learning management program and invest in a learning management solution is often a daunting challenge. Five key trends and best practices that companies should consider include the use of mobile technology, adoption of social learning tools, alignment with corporate objectives, use of adaptive learning principles, and the ability to measure effectiveness.  Continue reading “Learning and development round-up”